Private beta · British Columbia
Get on top of your email — without switching systems.
Strataflow takes on your email. It sorts every owner and resident message, files it to the right building, and prepares a reply for you to check. Nothing is sent until you approve it. Everything else you use stays exactly where it is.
- Unit 4022 min
Water coming through my ceiling
EmergencyNeeds you nowHarbourview — LMS 2841 - D. Okonkwo18 min
Form B request for my sale completion
LegalCedar Walk — LMS 1190 - Pacific Elevator1 hr
Re: annual service booking — March
ContractorHarbourview — LMS 2841
Twenty minutes on a screen share. No cost, no obligation.
Start with email. Keep everything else.
You already have software for owners, accounts and maintenance requests. Moving off it would cost you months you don’t have.
So don’t move off it.
Strataflow takes on the email. Owner questions, complaints, contractor threads, bylaw queries. They arrive faster than anyone can answer them. Strataflow reads them, files them to the right building, and has a reply waiting for you.
If Strataflow doesn’t earn its place, you turn it off and everything is exactly as it was.
Email is where we start, because email is where the day gets lost. It is not where we intend to stop. The strata managers using it now are the ones telling us what to take on next.
Nothing to move
Your owner records, your accounting and your maintenance history stay where they are. Day one is connecting an email account, not moving a database.
Works with your email
Gmail, Office 365, or any ordinary email account. Replies go out from the same mailbox they arrived in.
The whole of the email, not a corner of it
Sorting, filing, prepared replies, the documents attached to them, and the jobs that come out of them.
Three steps. You always have the last word.
- 1
Connect your email
Works with Gmail, Office 365, or any ordinary email account. Takes a few minutes, and nothing changes about how you send mail today.
- 2
Your email gets sorted
Each message is filed to the right building and marked urgent or routine. A reply is prepared and waiting for you.
- 3
You decide
Open it, change anything you like, and send. Or don’t.
To: Unit 210 · Fraser Mews
Thank you for letting us know about the noise. Quiet hours for the building are 11:00 pm to 7:00 am, and repeated barking is covered under the nuisance bylaw. I have opened a file and written to the owner of the unit concerned. If it happens again, please note the date and time and send it through.
Written using
Fraser Mews bylaws — Part 3, Nuisance
| What happened | Who | When |
|---|---|---|
| Reply sent to Unit 210 | You approved it | Today, 9:14 am |
| Reply prepared | Strataflow | Today, 9:11 am |
| Filed to Fraser Mews | Strataflow | Today, 9:11 am |
| Attachment saved to Cedar Walk | Strataflow | Yesterday, 4:02 pm |
That’s the whole loop.
Twenty minutes on a screen share and you’ll know whether it fits how your office works.
Request a demoWriting the reply is the easy part.
Any AI can put together a polite letter about noise. The hard part is knowing that this building’s quiet hours end at seven, that unit 210 has raised it twice before, and what to do with the message once it has been answered.
You press send, not Strataflow
Every reply waits in your queue until you have read it. Go away for a week and nothing goes out.
Your inbox, sorted before you open it
Every owner and resident email is read, filed to the right building, and marked urgent or routine.
Answers straight from your bylaws
Load your bylaws, minutes and reports once. Ask a plain question and get the answer, with the document it came from.
It works out which building an email is about
Even when the sender never says. An address, a unit number, or who they are. Strataflow uses whatever is there, and asks you when it can’t tell.
The work, not just the email
Anything that outlives one message can become a file you track, with new emails on the thread attaching themselves to it. Meetings and renewals sit in one shared calendar.
Every building in one place
Move between buildings without changing windows. Each staff member sees only the ones they look after.
It learns how you work
Tell it once how you handle a kind of message and it keeps doing it that way. Tell it which parking stall belongs to which unit, or who to call about the elevator, and it remembers.
That is why it gets more useful the longer you use it. It is working from your buildings, not from one email at a time.
British Columbia
When something goes wrong, you get a person in your own timezone.
Strataflow is built in Vancouver. We started in British Columbia because it is where we know the job: Form K, depreciation reports, AGM notice periods, the questions a council actually asks. BC companies are first in line and will stay first in line.
You get one of us
The people who answer your email are the people who build Strataflow. There is no queue and nothing gets passed along.
Our hours are your hours
Pacific time, both ends. You are not waiting for someone in another timezone to start their day.
Built around BC rules
The Strata Property Act is the version we built for, not a general tool with British Columbia added on afterwards.
Privacy
You should never have to explain a surprise to your council.
You handle people’s names, addresses, disputes and money. Here is exactly what Strataflow does with that information, in plain terms.
Personal details are hidden before an email is sent off to be sorted or answered.
Names, phone numbers and email addresses are swapped for placeholders first. The AI works on the question, not on who is asking it.
Your company’s information is kept separate.
Every management company has its own walled-off space. No other company can see your buildings, your email or your documents.
Your email is stored locked, with a key that is yours alone.
Messages and their subjects are scrambled where they sit, and your company’s key unlocks only your company’s mail.
Everything that happens is written down.
Who approved what, when, and what was sent. If a council ever asks what happened on a file, the answer is in front of you.
We don’t use your information to train an AI.
Your email, your documents and your owners’ details are used to answer your questions and nothing else.
Ask us anything about this on the demo. We would rather answer it there than have you wonder.
What Strataflow doesn’t do
Worth knowing before you spend twenty minutes with us.
Not ever, by design
- We read financial statements and answer questions about them. We do not move money.
- Residents don’t log in to Strataflow, and we don’t intend to change that. Owners and residents keep emailing you exactly as they do now.
Not today
- We don’t process strata fees, run your trust accounting, or issue owner statements. Your current system does that, and Strataflow doesn’t touch it.
- Form K is the one BC form Strataflow spots on its own, as it arrives. Ask it to read a Form B or Form F and it will pull the details out and file them for you. What it won’t do is fill one in. That is still your job.
What we do is everything that happens after the email lands. That is a bigger job than it sounds, and we want all of it.
The questions we get asked
Do I have to give up the software I already use?
No. Your owner records, your accounting and your maintenance history stay where they are, and most offices are set up in an afternoon without touching anything else.
Will it email my owners without me knowing?
No. This is the rule everything else was built around. Strataflow prepares replies; it does not send them. Every message waits for you to read it, change it if you want, and press send. If you are away for a week, nothing goes out. You can also get a text when something urgent arrives, so you can decide whether it can wait until morning.
Is my owners’ information safe?
The full detail is in the privacy section above. The short version: personal details are swapped for placeholders before an email is sent off to be answered, your email is stored locked with a key that is only yours, your company’s information is separate from every other company’s, and nothing you give us is used to train an AI.
What happens to my existing files and emails?
Nothing, unless you want it to. Your old email stays in your inbox where it has always been. If you would like Strataflow to answer questions from your bylaws, minutes and reports, you upload those documents once, and they are copies rather than originals. You can also bring in an owner and unit list from a spreadsheet. Your files never stop being yours and you can take them out whenever you like.
Do I need to be good with computers? Will my staff need training?
If you can use email, you can use Strataflow. The daily job is reading something and deciding whether to send it. We set your account up with you on a call, and we answer email when you need us.
What does it cost?
Nothing yet. Strataflow is free for the strata managers helping us build it. When we do set prices we will publish them plainly. If you would like a place, ask on the demo.
We already have AI in our email. Why do we need this?
A general assistant reads the one message in front of it. Strataflow reads it alongside that building’s bylaws and minutes, who owns which unit, and what happened the last time the same thing came up. Then it files the message, keeps the record, and tracks whatever work comes out of it. Writing the letter is the part any AI can do. The rest is the job. Strataflow also isn’t tied to one AI company. We use whichever model suits the task, so as better ones arrive you get them without changing software.
Where are you, and who do I call when something breaks?
Vancouver. You email or call and you get one of the people who builds Strataflow, in your own timezone. Nothing gets passed along to a queue.
What are you building next?
We don’t publish a list of promises, because plans change and we would rather not break one. What we can tell you is how it gets decided: the strata managers using Strataflow tell us what is hurting, and that is the order we work in. Small offices are the best ones to build with, so what you ask for tends to get built.
See it on your own email.
Twenty minutes on a screen share. We will show you how Strataflow sorts a real week of strata email, how the replies read, and what happens when you don’t like one.
Bring your hardest questions about privacy. Those are the good ones, and you will leave the call knowing whether this is for you.
Being early cuts both ways. You will find rough edges before we do, and the deal is that you tell us and we fix them fast.
Request a demo
Fill this in and we’ll email you to set up a time. We’re starting in British Columbia, so BC companies come first while we’re small.